According to the recent announcement by US Citizenship and Immigration Services (USCIS), applicants will now be able to reschedule their biometrics appointment online.
Previously, applicants had no option but to call the USCIS Contact Center to ask for a new date and time to give fingerprints and photos.
What Does This Announcement Mean?
All you need now is a USCIS online account to conveniently reschedule your biometric services appointments. You don’t need to make a phone call anymore. However, you should remember that you cannot change the date and time of appointments that have already been rescheduled once or twice. Plus, you cannot reschedule an appointment within 12 hours of finalizing it. The same goes for the appointments that have already passed. If you find yourself in any of these situations, you would have to call the Contact Center to get your issue resolved.
USCIS strongly recommends users to utilize the new tool to their advantage instead of contacting the USCIS Contact Center to reschedule appointments. Adapting to the online method of rescheduling can help you save a lot of time while boosting efficiency. Moreover, it brings down the call volume at the USCIS Contact Center, proving beneficial for both applicants and USCIS staff members.
Acceptable Reasons Behind Rescheduling
USCIS also talked about its process to evaluate prompt rescheduling requests made for good cause.
Good cause means valid reasons behind rescheduling your biometrics appointment. The reasons include.
- Illness
- Medical appointments
- Pre-planned travel
- Major life events
- Transportation difficulties
- Employment constraints
- Late or undelivered appointment notices
We hope you found this information helpful. Follow our blogs for the latest updates and informative content on US immigration.
